Jenny Gaffey
Senior Product Manager
Whether you are hosting a gala, golf tournament, or comedy show to raise funds for your cause, your team needs the proper tools to manage events and create impactful experiences for your supporters. With Ticket Events on DonorDrive, your team can issue tickets, collect donations, and report on event activity with ease. Our latest improvements boost Ticket Event donation revenue and deliver a streamlined ticket purchase experience for your supporters.
Before we dig into what’s new, let’s recap some of the key functionality offered for Ticket Events:
- Easily sell and distribute tickets with configurable ticket descriptions, purchase limits, promo codes, and tax deductible amounts.
- Create engaging event landing pages that align with your organization’s brand and event details.
- Increase revenue of your Ticket Events with donation upsells in the ticket purchase process.
- Scale ticket programs by duplicating events and leveraging Event Templates.
- Engage supporters with automatic receipting and personalized communications.
- Track the success of your Ticket Events with Event Insights and Reporting.
- Increase operational efficiencies and simplify your tech stack by managing Ticket Events on the same platform you use for Peer-to-Peer and Individual Giving.
New Releases
Streamline the Ticket Selection Experience
We updated the ticket-selection process and enhanced accessibility throughout the ticket purchase flow to remove friction for supporters and increase your conversion rate. Create free or paid Ticket Types plus configure purchase limits, promo codes, tax deductible amounts, and more for supporters to choose from.
Accelerate Ticket Purchases with Guest Checkout
Ticket Events have a guest checkout experience that expedites the ticket purchase flow. Supporters do not need to create an account in order to buy tickets — reducing friction in the checkout process and increasing conversion for your Ticket Events.
Increase Ticket Event Revenue with Donation Upsells
Increase the donation revenue generated by your Ticket Events by adding Suggested Donation Amounts to the optional donation step, plus create more opportunities for your supporters to give by collecting optional donations during all ticket purchase processes — free or paid.
Manage Donation Options for Ticket Events
Present the donation ask only when the context is right. Your team has the option to hide the donation step from the ticket purchase flow so you can build an experience that meets your needs and those of your supporters.
Engage Ticket Event Supporters with Personalized Communications
Engage supporters with Scheduled Messages for ticket buyers to target communication and create key stewardship opportunities. Segment message recipients and personalize outreach messaging on an event or template level, plus view engagement statistics including number of emails sent, and email open and click rates.
Build Ticket Event Landing Pages with Content Placeholders
Manage the information displayed on the Event Landing Page of your Ticket Events with new content placeholders for the ticket table and event details. Your team can easily hide or show these elements by editing the placeholders of the content page.